31. Water shapes its course according to the nature of the ground over which it flows; the soldier works out his victory in relation to the foe whom he is facing.

水因地而制流兵因敵而制勝

Sun Tzu

Water will naturally follow the path of least resistance, adapting to the terrain it flows over. In the same way, a soldier will tailor their strategy to the specific enemy they are facing in order to achieve victory. In both cases, the individual or force must adapt to the specific circumstances in order to achieve their desired outcome.

Just as water will naturally adapt to the terrain it flows over, individuals in a business must be able to adapt to changing circumstances in order to succeed.

For a business to be successful, everyone within the organization must be able to adapt and succeed in their roles and responsibilities. This means that each individual must be able to effectively carry out their tasks and contribute to the overall success of the business, even in the face of changing circumstances. In order to do this, individuals must be adaptable and able to adjust their approach and strategies in response to new challenges and opportunities. If any member of the team is not able to succeed in their responsibilities, it can negatively impact the success of the company as a whole. Therefore, it is important for everyone within the business to be adaptable and successful in their roles in order for the company to achieve its goals.

For example, consider Jose in the order fulfillment department who is packing an order and notices that the box containing the item is slightly damaged. Being proactive and adaptable, Jose sets the box aside, opens the carton, and inspects the contents. He finds that the item is damaged, so he quickly replaces it with a new product from the shelf. By doing this, Jose has saved the business money and prevented a dissatisfied customer. If Jose had not been adaptable and had shipped the damaged item, the customer would have likely complained and a replacement would have had to be sent, resulting in additional shipping expense and a negative customer experience. Therefore, Jose’s adaptability has played a key role in the success of the business by enabling him to effectively carry out his responsibilities and contribute to the overall success of the organization.